IT Support needs a specialist

Responsibilities: • Receiving, registering, and processing user requests (1st and 2nd line support). • Diagnose and troubleshoot hardware, software, and network problems. • Support for workstations, peripherals, and enterprise services. • Setting up and maintaining accounts, access and equipment. • Enhance complex incidents and interact with relevant communities. • Document maintenance and knowledge base renewal. Requirements: • Operating systems — Expert support for Windows and macOS, including diagnostics and troubleshooting. • Hardware — Understanding computer and laptop equipment, basic diagnostics and component replacement. • Enterprise software — Work with Office suites, VPNs, client software, and business applications. • Network Fundamentals — Understanding TCP/IP, DNS, DHCP, Wi-Fi, and basic network troubleshooting. • Cable infrastructure — clamping twisted pair cables, installing and diagnosing network outlets and cables. • Access management — manage user accounts and access rights (AD/LDAP). • Ticketing systems — Experience with Service Desk and SLA support. Clients: • A strong team that is always ready to share its experience. • Large-scale tasks for the team developing services for millions of users. • Comfortable modern office in the center of Tashkent. • Flexible start times. • Official employment in accordance with the Labor Code of Uzbekistan, three additional paid vacation days.Vacancy: https://hh.uz/vacancy/136256583?from=share_android Sent via mobile application hh https://hh.uz/mobile?from=share_android